What if an EGYM Smart Strength machine has a defective membrane? Diego D. November 18, 2022 15:23 Updated The EGYM membrane usually does not fall under the warranty. This must therefore be checked individually. Related articles How can a membrane be exchanged? How to get in touch with customer support? I would like to order one / more upholstery for an EGYM Smart Strength machine? Is there more information about the EGYM Exercise Program - Body Toning? I would like to order EGYM Smart Strength / Smart Flex - compatible RFID transponder (eg bracelets, chips)?